1. Introduction
This Privacy Policy describes how Comfort Studioo (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from comfortstudioo.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).
By accessing our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please discontinue using our Services.
2. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational updates. We will post the revised Privacy Policy on our Site and update the “Last Updated” date accordingly.
3. How We Collect and Use Your Personal Information
To provide our Services, we collect personal information from different sources. The type of information we collect depends on how you interact with us.
A. Information We Collect Directly from You
This includes:
- Contact Details (Name, address, phone number, and email).
- Order Information (Billing address, shipping address, payment details, order history).
- Account Information (Username, password, security questions).
- Customer Support Information (Messages you send us regarding inquiries, orders, or support requests).
Certain features may require specific details, and not providing them may limit your ability to use our services.
B. Information We Collect Automatically
We may collect Usage Data via cookies and tracking technologies, which includes:
- Device & browser information
- IP address and location data
- Network connection details
- Interaction with the Site and Services
C. Information We Collect from Third Parties
We may receive information from:
- Vendors & service providers (such as Shopify, which supports our Site).
- Payment processors (for order completion and fraud prevention).
- Marketing partners (to provide better-tailored advertisements).
4. How We Use Your Personal Information
We use your personal information for:
A. Providing Products & Services
- Processing orders and payments
- Shipping products and handling returns
- Account management and customer support
B. Marketing & Advertising
- Sending promotional emails, SMS, and targeted ads
- Customizing advertisements based on your interests
C. Security & Fraud Prevention
- Monitoring for unauthorized transactions or account breaches
- Preventing fraudulent activities
D. Communication & Service Improvement
- Responding to inquiries and support requests
- Enhancing user experience and improving our services
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze user behavior
- Deliver personalized ads
You can manage or block cookies via your browser settings, but this may affect certain Site features.
6. How We Share Your Personal Information
We may share your information in the following cases:
- With Service Providers (e.g., payment processors, IT management, shipping services).
- With Business & Marketing Partners (for promotional purposes).
- With Law Enforcement (if required by legal regulations).
- With Our Affiliates (for operational purposes).
We do not sell or share sensitive personal information without consent.
7. Third-Party Websites & Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices, security, or content. Please review their privacy policies before sharing information.
8. Children’s Privacy
Our Services are not intended for children under 16, and we do not knowingly collect their personal data. If you believe a child has provided information, please contact us to request deletion.
9. Data Security & Retention
While we take reasonable security measures, no system is completely secure. Any data shared with us is at your own risk.
We retain your data as long as necessary for:
- Maintaining your account
- Completing transactions
- Legal and compliance obligations
10. Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including:
- Right to Access – Request details on what personal data we hold.
- Right to Delete – Request data removal, subject to legal limitations.
- Right to Correct – Request correction of inaccurate information.
- Right to Object – Restrict or stop certain data uses.
- Right to Withdraw Consent – If data processing is based on consent.
To exercise these rights, contact us at the details below. We may need to verify your identity before processing requests.
11. International Users
If you are accessing our Services from outside Pakistan, your data may be transferred internationally. We ensure proper security measures when transferring such data.
12. Complaints & Contact Information
If you have concerns about your privacy, please reach out to us:
📍 Sitara Lal Centre, Lal Mill Chowk, Factory Area, Faisalabad, Pakistan
📧 comfortstudioo@gmail.com
📞 +92 315 8384560
We will address your concerns promptly in accordance with applicable regulations.